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The Model One One Year Limited Warranty

BryteWerks, LLC warrants this product against defects in materials and assembly for a period of one (1) year from the date of shipping to the original buyer. In the event of defects in materials or assembly, BryteWerks, will at its sole and absolute option either:

  1. repair the product using new or refurbished parts;
  1. replace the product with a new or refurbished product; or
  1. refund the original purchase price.
For purposes of this Limited Warranty, "refurbished," means a product or part that has been returned to its original specifications. In the event of a defect or warranty claim, these are your exclusive remedies.

This Limited Warranty covers only the hardware components packaged with the product. Any software included with the product is provided "AS IS" unless otherwise expressly stated in any enclosed software Limited Warranty. Please refer to any End User License Agreement included with the product for your rights and obligations with respect to any software provided with the product.

This Limited Warranty will apply to any repair, replacement part, or replacement product for the remainder of the original one (1) year Limited Warranty period or for a period of ninety (90) days following the date that the repaired or replaced product is shipped back to the original purchaser, whichever is later.

This Limited Warranty covers only those problems or issues with the product caused by defects in material or assembly during ordinary use. This Limited Warranty does not cover any other problems or issues with the product arising from any other reason or cause, including but not limited to acts of God, misuse, limitations of technology, modifications of or to any part of the product, or use that is not ordinary and customary for the product. This Limited Warranty does not apply to consumables such as bulbs, fuses, and batteries, if any. Such consumables are the sole responsibility of the purchaser.

LIMITATION OF DAMAGES: BryteWerks shall not be liable for any incidental, consequential, or punitive damages arising from the breach of this Limited Warranty.

EXCEPT AS SET FORTH IN THIS LIMITED WARRANTY, AND TO THE FULL EXTENT PERMITTED BY APPLICABLE LAW, BRYTEWERKS DISCLAIMS ALL OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

The Model One Three Year Protection Plan

This BryteWerks™ Model One Protection Plan (the "Plan") sets forth the services and technical support that BryteWerks, LLC ("we," "us," "our," etc.) agrees to provide to the Plan Purchaser ("you") for The Model One projector ("The Model One," "Model One," or "projector") and any accessories shipped to you in the projector's original packaging (the "Covered Equipment").
Coverage Term

Coverage begins when you purchase the Plan and ends on the date that is three (3) years from the date that we shipped The Model One Projector to you. ("Term"). The service and technical support covered under the Plan is in addition to the coverage provided by Limited Warranty that comes with The Model One projector.

What's Covered?

If during the Term, you submit a valid claim notifying us that (i) there is a defect in materials or assembly in the Covered Equipment, or (ii) the Covered Equipment no longer properly functions under normal use, then we will, at our sole option and discretion, either (a) repair the Covered Equipment at no charge, using new or refurbished parts that are equivalent to new in performance and reliability, or (b) replace the Covered Equipment with a replacement product that is new or equivalent to new in performance and reliability, and is at least functionally equivalent to the original product. If we replace the Covered Equipment, then the original Covered Equipment will become our property and the replacement will become your property with coverage for the remaining Term of the Plan.
Technical Support

During the Term, we will provide you with access to telephone and web-based technical support. Our technical support may include assistance with installation, launch, configuration, troubleshooting, and recovery (except for data recovery); interpreting system error messages; and determining when other service may be required.
What is Not Covered

The Plan does not cover:
(i) Shipping, Installation, removal, or disposal of the Covered Equipment, or the provision of replacement equipment while the Covered Equipment is being serviced;

(ii) Damage caused by (a) a product that is not the Covered Equipment (b) accident, abuse, misuse, liquid contact, fire, earthquake or other external cause, (c) operating the Covered Equipment outside the permitted or intended uses, or (d) service (including upgrades and expansions) performed by anyone who is not an authorized representative of BryteWerks, LLC;

(iii) Covered Equipment with a serial number that has been altered, defaced or removed, or has been modified in any way to alter its functionality or capability without our prior, written permission;

(iv) Covered Equipment that has been lost or stolen;

(v) Cosmetic damage to the Covered Equipment including but not limited to scratches and dents;

(vi) Consumable parts, such as projector bulbs, unless the failure has occurred due to a defect in materials or assembly;

(vii) Preventative maintenance on the Covered Equipment;

(viii) Defects caused by normal wear and tear or otherwise due to normal aging of the Covered Equipment;

(ix) Your use of or modification to the Covered Equipment in a manner for which the Covered Equipment is not intended to be used or modified;

(x) Third-party products or their effects on or interactions with the Covered Equipment;

(xi) Your use of a computer or software that is unrelated to the Covered Equipment or connectivity issues with the Covered Equipment;

(xii) Third-party web browsers, email applications, and Internet service provider software, or the operating system configurations necessary for their use; and

(xiii) Damage to, or loss of any software or data residing or recorded on the Covered Equipment. Recovery and reinstallation of software and user data are not covered under this Plan.

How to Get Service and Support

To obtain service and technical support visit our website at BryteWerks.com or call the telephone number listed below.You will need to have your Plan Number or Covered Equipment serial number, before we can provide assistance. Keep your Plan Number and the original sales receipt for your Covered Equipment and this Plan, as they may be required if there is any question about your coverage.

Shipping

In the event that we are unable to fix the problem or issue online or over the phone, and you are asked to ship the Covered Equipment to us, we will provide you with the shipping address. The cost of shipping to us and return shipping to you shall be your responsibility, unless, in advance and in writing, we agree otherwise.
We reserve the right to change the method by which we may provide repair or replacement service to you.
Your Obligations

To receive service or support under the Plan, you agree to comply with the following:

    • Provide your Plan Number and a copy of your Plan's original proof of purchase, if requested;
(ii) Provide information about the symptoms and causes of the issues with the Covered Equipment;

    • Respond to requests for information, including but not limited to the Covered Equipment serial number, model, version of any operating system and software installed, any peripherals devices connected or installed on the Covered Equipment, any error messages displayed, actions taken before the Covered Equipment experienced the issue and steps taken to resolve the issue;
    • Follow our instructions, including but not limited to packing the Covered Equipment in accordance with our shipper's instructions;
    • Backup any software and data residing on the Covered Equipment. WE MAY REINSTALL THE COVERED EQUIPMENT'S ORIGINAL SOFTWARE CONFIGURATION AND SUBSEQUENT UPDATE RELEASES WHILE PERFORMING SERVICE, WHICH COULD RESULT IN THE DELETION OF ALL SOFTWARE AND DATA THAT RESIDED ON THE COVERED EQUIPMENT PRIOR TO SERVICE. You will be responsible for reinstalling all other software programs, data and passwords.
Limitations on Our Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BRYTEWERKS, LLC AND ITS OFFICERS, OWNERS, EMPLOYEES, AGENTS AND REPRESENTATIVES WILL UNDER NO CIRCUMSTANCES BE LIABLE TO YOU OR ANY SUBSEQUENT OWNER FOR ANY INDIRECT OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO COSTS OF RECOVERING, REPROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA OR THE FAILURE TO MAINTAIN THE CONFIDENTIALITY OF DATA, ANY LOSS OF BUSINESS, PROFITS, REVENUE OR ANTICIPATED SAVINGS, RESULTING FROM OUR OBLIGATIONS UNDER THIS PLAN.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE LIMIT OF BRYTEWERKS, LLC'S AND ITS OFFICER'S, OWNER'S, EMPLOYEES', AGENT'S AND REPRESENTATIVE'S LIABILITY TO YOU AND ANY SUBSEQUENT OWNER ARISING UNDER THE PLAN SHALL NOT EXCEED THE ORIGINAL PRICE PAID FOR THE PLAN.
BRYTEWERKS, LLC SPECIFICALLY DOES NOT WARRANT THAT (i) IT WILL BE ABLE TO REPAIR OR REPLACE COVERED EQUIPMENT WITHOUT RISK TO OR LOSS OF PROGRAMS OR DATA, (ii) IT WILL MAINTAIN THE CONFIDENTIALITY OF DATA, OR (iii) THAT THE OPERATION OF THE COVERED EQUIPMENT WILL BE UNINTERRUPTED OR ERROR-FREE.
FOR CONSUMERS IN JURISDICTIONS WHO HAVE THE BENEFIT OF CONSUMER PROTECTION LAWS OR REGULATIONS, THE BENEFITS CONFERRED BY THIS PLAN ARE IN ADDITION TO ALL RIGHTS AND REMEDIES PROVIDED UNDER SUCH LAWS AND REGULATIONS. TO THE EXTENT THAT LIABILITY UNDER SUCH LAWS AND REGULATIONS MAY BE LIMITED, BRYTEWERKS, LLC'S LIABILITY IS LIMITED, AT ITS SOLE OPTION, TO REPLACE OR REPAIR OF THE COVERED EQUIPMENT OR SUPPLY OF THE SERVICE. SOME STATES OR PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SOME OR ALL OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
How to Transfer the Plan

Subject to the restrictions set forth below, you, as the original purchaser, can make a one-time permanent transfer of all of your rights under the Plan to another party, provided that: (a) the transfer includes the original Proof of Purchase and the Plan Number (b) you notify BryteWerks, LLC of the transfer by e-mailing notice of transfer to info@BryteWerks.com; and (c) the party receiving the Plan agrees to accept the terms and conditions set forth herein. When notifying us about the transfer of the Plan, you must provide the Plan Number, the serial number of the Covered Equipment being transferred and the name, address, telephone number and email address of the new owner.
General Terms

(i) We may subcontract or assign performance of our obligations to third parties but shall not be relieved of its obligations to you in doing so.
(ii) We are not responsible for any failures or delays in performing under the Plan that are due to events outside our reasonable
(iii) This Plan is offered and valid only if you are a resident of the fifty states of the United States of America, the District of Columbia, and Canada. This Plan is not offered to minors or persons subject to guardianship or conservatorship. This Plan is not available where it is prohibited by law.
(iv) IYou agree that any information or data disclosed to us or our representatives under this Plan is not confidential or proprietary to you. Furthermore, you agree that we may collect and process data on your behalf when we provides service.

(v) BryteWerks, LLC has security measures, which should protect your data against unauthorized access or disclosure as well as unlawful destruction. You will be responsible for the instructions you give to us regarding the processing of data, and we will try to comply with those instructions as reasonably necessary for the performance of the service and support obligations under the Plan. If you do not agree with the above or if you have questions regarding how your data may be impacted by being processed in this way, please contact us.
(i) We will protect your information in accordance with our Privacy Policy available at www.BryteWerks.com.
(ix) The terms of the Plan, including the original sales receipt of the Plan and the Plan Number written above, prevail over any conflicting, additional, or other terms of any purchase order or other document, and constitute the entire understanding between you and BryteWerks, LLC with respect to the Plan.
(xi) You and we agree that any disputes that may arise under this Plan shall be subject to binding arbitration under the rules of the American Arbitration Association in a location that is mutually convenient to both you and BryteWerks, LLC.
(xiv) Except where prohibited by law, the laws of the State of Nevada govern Plans purchased in the United States. Except where prohibited by law, the laws of the province of Ontario govern Plans purchased in Canada. If the law of any jurisdiction where this Plan is purchased is inconsistent with these terms, including the jurisdictions of Arizona, Florida, Georgia, Nevada, Oregon, Vermont, Washington, Wisconsin and Wyoming, the laws of that jurisdiction will control.

CONTACT US

BryteWerks, LLC
1301 Evelyn Ct., N.E.
Albuquerque, NM 87112
http://www.brytewerks.com
info@brytewerks.com

Telephone: (414) 892-4004

FOR CONSUMERS IN JURISDICTIONS WHO HAVE THE BENEFIT OF CONSUMER PROTECTION LAWS OR REGULATIONS, THE BENEFITS CONFERRED BY THE PLAN IS IN ADDITION TO ALL RIGHTS AND REMEDIES PROVIDED UNDER SUCH LAWS AND REGULATIONS. NOTHING IN THIS PLAN SHALL PREJUDICE CONSUMER RIGHTS GRANTED BY APPLICABLE MANDATORY LAWS.

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